512-520-5949 info@westbankdental.com 3300 Bee Caves Rd. Suite 290 Austin, TX 78746 Request Appointment

Westbank Dental COVID-19 Information

 

To Our Valued Patients,

Our goal at Westbank Dental is for you to feel safe and comfortable at your appointment.  Infection control has always been a top priority for our practice, and we have added additional protocols to our already strict policies and procedures.

We are following COVID-19 infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA).  We closely monitor the activities of these agencies so that we are up to date on new rulings or guidelines that may be issued. 

To keep all of us safe, we have made some changes that you will notice during your next experience at our office:

  • Ashley will communicate with you 1 week before your appointment to ask some screening questions.
  • We will ask you these same questions again when you arrive for your appointment.
  • We conduct daily employee screenings as well.
  • We will ask that you use hand sanitizer when you arrive. There are also hand sanitizer bottles and hand washing stations throughout the office.
  • We are strategically scheduling appointments to eliminate the need for any patient to sit in the waiting room. When you arrive, you will immediately be brought into the back.  At this time, we will take your temperature.
  • Items that are difficult to clean and disinfect have been removed from our waiting room and countertops.
  • PPE beyond our norm may be worn by team members, depending on the procedure. These items include KN95 masks, gowns, face shields, and hair coverings.
  • Pens and clipboards are sanitized thoroughly between uses.
  • We have an hourly cleaning schedule that requires a team member to disinfect all countertops, surfaces, door know handles (these are also disinfected if used more frequently than an hour), patient bathroom, etc. You will see the schedule posted in the office and team member initials to show that it has been done regularly. 
  • During Westbank Dental’s closure, Ashley spent the time doing an online infection control course through the Organization for Safety Asepsis and Prevention (OSAP). You will see her certificate hanging by the cleaning schedule. 

We ask that you communicate your specific worries and needs to us so that we can accommodate all of them.  We recognize that all people view the COVID-19 situation differently, and we want to make sure we are addressing everyone in the best way possible. 

Please ask us ANY questions that you may have!  We are here for you, and our patients will always be our top priority. 

Sincerely,

Dr. Sunny Danesh, Dr. Emily Craft, and Ashley Kaysen